Shipping costs for delivering to West Peninsula Malaysia for orders MYR350.00 and above are free of charge. Shipping costs for purchases under MYR350.00 will be charged based on the shipping weight of the ordered items. (excluding East Malaysia areas).
100% of orders are shipped within 1 working day. Orders placed over the weekend are dispatched on Mondays.
We will use courier services such as Poslaju, Skynet, and Gdex for shipping our orders. Depending on your area, it will take 2 to 4 working days for the parcel to be delivered to your doorstep.
For Johor Bahru customers, if you urgently need the items, you can opt to our express delivery option by selecting local delivery (Same Day Delivery) when you check out, and we will ship your order to you via Grab car. A charge of MYR 15.00 and a minimum order amount of MYR 200.00 is required.
If you provide us with the wrong delivery address and your goods are signed for by another party, Otaki Baby Centre cannot be held responsible for any loss you incur.
